Lloyds Market Insurer - Applications and Infrastructure Partner

The client is an international insurance and reinsurance underwriting group. Through a three-year strategic partnership, NTT DATA has become its single partner for outsourcing software development. Our mission is to drive down IT costs over the duration of the contract, through continuous improvement.

The client is an international insurance and reinsurance underwriting group. Through a three-year strategic partnership, NTT DATA has become its single partner for outsourcing software development. Our mission is to drive down IT costs over the duration of the contract, through continuous improvement.

The Approach

The client benefits from NTT DATA‘s highly responsive and flexible approach to applications development and our strategy of moving work offshore only when the client is comfortable. Our work includes:

  • Provision of development and testing  services; project management service ; application support service; test and development environment managed service (offshore)
  • A core-flexible staffing approach to ensure that knowledge and skills are retained within the core team and flexible teams can be quickly ramped up based on staffing needs
  • Embedding of the Solutions Architect and Business Analyst into the core team, providing technical/domain assurance and working with the client’s architecture and requirements team to contribute to the development of future technical and business roadmaps and to service improvement initiatives.
  • Technology: ADM – Java, SharePoint, BI and Infrastructure outsourcing

The Outcome

NTT DATA has provided the client with a flexible service which can quickly ramp up to meet business needs. Our approach to transition, based on a ‘safety first’ strategy, helped to get the service up and running quickly. We provide an on-going commitment to improving quality and reducing costs.