The Green operator has started up an ICT initiative aiming at building an Enterprise Platform able to unify the governance of energy trading and risk management processes and data while giving the flexibility to have Country services customization and the scalability to support the future growth in the World.
The client launched an ICT initiative in order to reduce cost-to-serve and cost-to-acquisition (CtS, CtA), reduce time-to-implement and consequent time-to-market of new products / services and pricing plan offerings, certificate the compliance with the regulations and upgrade applications.
The company initiated an ICT initiative in order to manage the planning activities for programmed and extraordinary maintenance and network inspection, technical documentation and technical data of all infrastructure for the gas transportation network.
The task EnBW assigned NTT DATA was to optimise the capacity utilisation of the IT-ServiceDesk to increase customer satisfaction. NTT DATA delivered an award-winning service solution.